I have one server for personal use with them for just over a year now. The network has been great, only down time was on their management system and it was scheduled. The server is in Salt Lake City. I initially had their premium support that was around $70.00/m extra. The support was not worth it. Also prices are a bit on the high side, but I would give them a 8.5 out of 10. Overall good experience so far.
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