Review of MyCustomHosting
I've been a customer of MyCustomHosting.net since the 8th March 2014, and over time I've obtained 2 VPS's with them, one 128MB KVM and one 512MB KVM. I decided to write a review, given I've been meaning to do one for a while.
Pricing and features
These are very well priced VPS's, especially for KVM. I've actually had a high load average (~1) for a short while on the 512MB box and, although I fixed this, I was not suspended for it, which was very nice for a box that only costs me $26/year.
Benchmarks
Idle
Idle results are as follows:
Now - running a fairly IO intensive MySQL database and website.
wget freevps.us/downloads/bench.sh -O - -o /dev/null|bash
CPU model : QEMU Virtual CPU version (cpu64-rhel6)
Number of cores : 2
CPU frequency : 3199.998 MHz
Total amount of ram : 496 MB
Total amount of swap : 511 MB
System uptime : 149 days, 1:05,
Download speed from CacheFly: 21.7MB/s
Download speed from Coloat, Atlanta GA: 6.94MB/s
Download speed from Softlayer, Dallas, TX: 27.2MB/s
Download speed from Linode, Tokyo, JP: 10.1MB/s
Download speed from i3d.net, Rotterdam, NL: 3.32MB/s
Download speed from Leaseweb, Haarlem, NL: 11.2MB/s
Download speed from Softlayer, Singapore: 5.89MB/s
Download speed from Softlayer, Seattle, WA: 14.6MB/s
Download speed from Softlayer, San Jose, CA: 14.3MB/s
Download speed from Softlayer, Washington, DC: 30.9MB/s
I/O speed : 104 MB/s
Uptime
I've been very happy with the uptime on my box. It has almost 100% uptime, although there was small downtime. Clients were notified of this promptly by MyCustomHosting, at first with:
I am aware of the issue at OVH BHS in Canada. All three nodes appear offline. More information will follow.
Then, as the situation was clarified, clients were sent this:
There is / was an issue with the main core router at OVH BHS this afternoon. The servers went offline at 4:16 PM MDT and came back online at 5:11 PM MDT. I believe this issue has been corrected or at the very least, diverted. More direct information from OVH may be had at http://status.ovh.com/?do=details&id=7312. This is their internal ticket for the issue. I'm sorry for any trouble or issues this may have caused. Please let me know if you have any questions or concerns!
Support/Communication
As above, the host have been very good in communicating any downtime, which is a nice trait. However, there was, around 5 months ago, a data loss issue which affected, I believe, 3 customers. I was one of these customers. Throughout the entire process, Phil was kind, although I didn't bother attempting to recover my data, because I didn't have any worth keeping.
Since then, there've been no issues, as shown by the uptime above.
I've had a few support tickets, and found Phil to be helpful in all of them. He's been very kind and friendly, too - a level of customer engagement I've only found in a few other hosts.
This is an example ticket. Although Phil made a mistake, he rectified it, and was kind, fast (in one case within 5 minutes), and helpful. I really can't complain with 2 IP addresses for $26/yr.
Overall
I'm happy overall, especially given the cost. Phil seems to be committed to improving, so I hope for even more amazing things in the future!
Proof of Ownership
