AlphaRacks 3 Month Review

I saw an offer on LEB for AlphaRacks for $18 per year and I bought one. I decided to use it for my mail server. Nagios and Nixstats reported repeated downtime in the first month, with an extended 24 hour downtime in the second month. They offered SLA credit for a free month of service. Great!
But then within a week or so, the VPS became virtually unusable. SSH would connect but simple commands such as 'apt-cache search' would take 20 minutes to complete. Updating via command line was all but impossible.
I canceled the service after 3 months, complained via support ticket and requested a pro-rated refund (trying to be fair). I never received a response to my ticket, although the service has since been terminated.
In summary, stay the f*ck away!